So your technicians fix it the first time, preventive work takes share from breakdowns, and every quote goes out with the margin already right.
Book a demoExample
Your route today
A. López · 8 jobs · 120 km
15 Harbor Ave. building
08:00BreakdownThis unit has failed 3 times in 60 days. See history
23 Main St.
09:00PreventiveMar Residences
09:45CorrectiveDowntown Building
11:00InspectionPart
Door sensor · 2 units in your van
For companies that install and maintain elevators, HVAC, fire protection and electrical systems.
Every breakdown breaks a route. Every technician who cannot fix it escalates. And every escalation is a preventive job that does not get done.
ERP
Contracts, installed base and billing, far from the technician.
CMMS
Job sheets that get filled in and never looked at again.
Tickets
The customer call comes in, but nobody sees that it is repeating.
Document manager
Manuals and diagrams that never show up when you need them.
Equipment telemetry
Alarms that never reach the technician already on the way.
Quote configurator
Slow, error-prone, with margins that do not add up.
A spreadsheet per branch
Routes, on-call and stock, a different file in every office.
The expert's phone
The fix depends on someone picking up.
Everything your company knows, in the technician's hand.
01
The technician scans the equipment QR code and sees the model, the history and the diagrams. They ask out loud, as if they were calling the expert, and get the step-by-step plus how similar failures were fixed. Before every critical step, the safety protocol.
02
The route is ranked by urgency, overdue preventive work, proximity and parts on hand. If the part is not at your branch, the system tells you where it is before someone buys it again.
03
The salesperson enters the installation data or the inspection report and the system calculates cost, travel by zone and the target margin. The PDF comes out ready to sign, without the salesperson seeing the cost.
You
Which contracts dropped below 15% margin this quarter?
Reply
There are 7. On four of them, the same unit has had more than three breakdowns. Should I prepare the modernization quote for those buildings?
9 → 1
systems in a single database
+100
equipment types in one assistant
A company with hundreds of technicians in the field, experts close to retirement and nine programs that do not talk to each other. We started where it hurt most: field service.
The expert who never retires
An assistant with the manuals, the breakdown history and what the veterans know, recorded and signed off by them. The technician asks and fixes it without escalating.
Quotes in minutes
Cost, travel by zone and margin calculated on their own. The salesperson stops fighting the configurator and spends that time selling.
Leadership that asks in plain English
"Who was my worst customer this month?" and the answer comes back with the data already joined. Each role sees what they need, and alerts only fire when something is off.
One warehouse, even if you have ten
Stock from every branch on one screen. Before you buy a part, the system flags it if you already have it in another office.
| Criterion | Generic installer software | Build from scratch | Performanze |
|---|---|---|---|
| Technical assistant with history and manuals | No | You have to build it | Included, with the source cited |
| Routes by urgency, preventive work and parts | Basic, by proximity | Designed from scratch | Included |
| Quotes with cost, travel and margin | Fixed templates | Designed from scratch | Connected to your ERP and your rates |
| Go-live | Fast, but you adapt to the program | Slow, you start from zero | In phases, starting with field service |
Generic installer software
No
Build from scratch
You have to build it
Performanze
Included, with the source cited
Generic installer software
Basic, by proximity
Build from scratch
Designed from scratch
Performanze
Included
Generic installer software
Fixed templates
Build from scratch
Designed from scratch
Performanze
Connected to your ERP and your rates
Generic installer software
Fast, but you adapt to the program
Build from scratch
Slow, you start from zero
Performanze
In phases, starting with field service
No. They keep running as they do today: we join their data in one database and work on top. What we do replace, in phases, are the spreadsheets and the one-off tools.
Yes. The assistant learns from your manuals, your diagrams and your breakdown history, whatever the brand.
Yes. The technician app works offline and syncs when the signal comes back.
In guided sessions: the expert explains how they solve each breakdown, it is recorded and transcribed, and the AI turns it into cards they review and sign off on.
No. It proposes the diagnosis, the route or the price, with an explanation, and a person signs off. Nothing runs without someone approving it.
Yes. We start from what already works at other maintenance companies and fit it to your equipment, your contracts and your systems.
Our way of building custom software: your tool, on a base already proven in your industry. See Selfware.
It depends on how many systems and branches we need to connect. We start with what hurts most, usually field service, and in the demo we give you a timeline and a price range.
You tell us which systems you use and where breakdowns get stuck.
We show you the assistant and the panel with a case like yours.
We give you a timeline and a price range, with no commitment.
