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Custom software for intercity buses

Software for bus companies: fleet, sales and care in one place

Which route leaves half empty this weekend, and what do you do to fill it?

We bring bookings, fleet, CRM, customer care and BI into one system that proposes what to do each morning. You approve.

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RedCoach

From 6 tools to 1 at RedCoach, in 4 months, without stopping operations. See the case

You pay for five programs. None of them decide.

  • Bookings and ticketing

    does not decide what to offer

  • Sales CRM

    cannot see demand by route

  • Fleet telematics

    does not prioritize incidents

  • Drivers and depots

    rotations done by hand

  • Email and campaigns

    the same message to a full route and an empty one

  • Complaints

    compensation arrives late

  • BI

    never gets down to the route or the passenger

  • OTAs and agencies

    keep the passenger data

One system instead of five. We replace them in phases, without switching anything off on day one.

Three decisions every day. The system proposes; you approve.

Empty seats on an intercity bus

01

Occupancy and offer.

Which route is soft and what to do to fill it: a promotion, a message to passengers on that corridor, or a vehicle change.

A bus company's depot

02

Fleet and incidents.

Which delay to handle first, when to bring a depot rotation forward, and where to put spare coaches.

Passenger care at a bus company

03

Care and compensation.

Cases by channel and priority, with automatic credits and swaps, so compensation arrives before the complaint.

Example

If you need something extra, you ask like this

Head of operations

I want a panel of lines that will fill up in 48 hours and a button to add a departure.

System

Occupancy, the trip and spare fleet are already in the database. I'll build the panel, a “Add a trip” button and an alert if occupancy goes past 92%. Turn it on?

Coach on the road at dusk
Real case · RedCoach

The whole operation, on a single screen.

6 → 1

tools to run the whole operation

4 months

without stopping operations

$9,000

in recurring monthly savings

RedCoach, an intercity coach operator in the United States, was working with systems that did not talk to each other. In 4 months we moved everything onto one platform, without stopping operations. Today the team runs fleet, sales and care from the same place.

“Now our systems talk to each other. Our team is more focused on growing the company, not on manual tasks.”

Portrait of Rubén Mendiguachía Hernández, CEO of RedCoachRubén Mendiguachía Hernández, CEO of RedCoach
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The industry already has AI. Almost nobody uses it to decide.

  • 142

    mid-size passenger operators in Spain, 28% more than in 2021

  • 3.4%

    of transport companies use AI to decide. 14.7% already use it for something

  • 80%

    say they lack people who can take it into day-to-day operations

Source: Eurostat (2023 and 2025).

What is filling your routes better worth?

60%
0%100%

+767.000 €

a year, at +7.1% revenue per seat-km, like an intercity operator that dropped the flat fare

Against what you already know

  • Claude, Copilot or ChatGPT

    What you get

    They write the campaign for the soft route

    What it lacks

    They don't know how full that route will be. Every manager asks in a different way

  • Coach management software

    What you get

    Services, drivers and billing

    What it lacks

    It does not cross demand, fleet and care to decide

  • Consultancy

    What you get

    A project from scratch

    What it lacks

    Months of billed hours. Here the system is already built

  • Spreadsheets

    What you get

    Flexible

    What it lacks

    Every department has its own version, and it arrives late

Frequently asked questions about software for bus companies

What is it, exactly?

Software for intercity bus companies that brings bookings, fleet and care into one database and, on top of that, proposes decisions: what to do with a soft route, which incident to handle first and whom to compensate. You approve.

Does it replace my booking engine or my coach management software?

Not on day one. It starts by reading what you already have and replaces pieces in phases. RedCoach went from six tools to one.

Is it custom software?

Yes. We start from a base already built for bus companies and adapt it to your network, your integrations and your rules. That's why it goes live in weeks, not quarters.

What is Selfware?

That's what we call our software: fitted to your operation, built on a base already made for your industry, with the data in your name. You can see how Selfware works.

How much does it cost?

First we check whether it fits your numbers and we send you a range. If it does, we build a prototype on your data, at no cost if you don't go ahead.

Does it work for an operator our size?

Yes. The method is the same whatever the fleet. A few thousand trips a year is already enough data to start.

Does it work for city buses?

It is built for intercity and long-distance. If you run urban service, tell us about your case.

We'll show you how it applies to your company in 30 minutes.

  1. 01

    We check whether it fits your numbers and give you a range.

  2. 02

    We build a prototype on your own data.

  3. 03

    No-obligation conversation.

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